President of United Tote division, Churchill Downs
Andrew has replaced Justin Hurt in May 2022 as member of the WoTA Board
What are the most important challenges facing United Tote in 2022?
Much like others the biggest challenge facing United Tote in 2022 has been hiring in this challenging environment. We have been working through the year to ensure that we are able to provide the service and support that our customers expect.
How do you see the priorities for 2023?
Our biggest priority for 2023 is to continue to focus on how we partner with our customers to operationally support their needs. As these customers change we want to change with them to provide high quality service. We are also working to leverage new technology advancements for our internal operations teams and our customers.
What kind of relationship do you have with other Pari Mutuel operators in US or other part of the world?
We believe that all US based Pari-mutuel operators work well and collaborate together. We enjoy the shared input to move everyone forward on ITSP with the end goal of making all pools available to all US customers. We look forward to continuing to work with other operators around the world to advance the industry forward.
Could United Tote take more advantage of WoTA information on a more regular basis and how? What can WoTA do differently to become more relevant for operators like United Tote?
United Tote is extremely proud to be a part of WoTA and excited to participate with other operators around the world. We are most looking forward to shared collaboration to solve problems that impact us all. We are excited to have WoTA as a leader to help continue to bring the industry together.
What do you do when you are not the President of United Tote?
I have 3 kids and spend a lot of time running to different sporting events. I have a daughter who plays Field Hockey, a son who plays Baseball and my youngest son plays soccer. Between all those activities it keeps us extremely busy.
Please tell us what is your best memory of a sport (horseracing or other) event you have attended?
I have been lucky to have had many fantastic memories in racing. I have had the benefit of attending the Kentucky Derby for the last 16 years. One of my favourites was seeing American Pharoah win the Derby and then seeing him on the backside the next morning after Derby and again on the backside after winning the Triple Crown. My best non-racing sports memory was attending the Game 4 of the 2004 MLB World Series where the Boston Red Sox won to break the curse.