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Baniel Cheung, from Hong Kong University introduced the Webinar by defining CRM and the different ways to serve the customers better. Technology and automation have accelerated the deploying of CRM and have improved services. Johanna…
The World Tote Association (WoTA) is pleased to be able to make a submission to the Department for Digital, Culture, Media and Sport (DCMS) with regard to the Review of the Gambling Act 2005 (“the…
Members exchanged on the legal requirements and practical implementation of rules in various jurisdictions.
The Webinar was attended by 45 members and commented as insightful. Jeff Fromm, worldwide expert on GenZ described them as “an old mind inside a young body” for whom money matters. and advised the operators…
As representatives of the licensed and regulated gambling industry in Europe, we cherish the same values of trust, reliability, and integrity for our players. We support the right of people to enjoy and play in…
The Webinar will provide answers on how horseracing and horse betting companies can communicate with the punters of tomorrow. The objective is to find answers on how to draw their attention and move away from…
Legal Counsel and AML officers from Europe, Asia and US, met to discuss essential requirements around KYC and AML with the aim to agree on a set of common rules. WoTA members’ mission is to…